Privacy Policy - InnerGlow
At InnerGlow, a division of Dragon Wings Enterprise, we value your privacy and aim to be transparent about how we collect, process, and protect your personal data. This Privacy Policy is designed to provide you with clear information about the data we collect from you, its sources, how we handle it, who we may share it with, our security measures, and the rights you have concerning your data, including the ability to request the cessation of processing, amendments, deletions, and corrections.
We have taken special care to ensure that this Privacy Policy is easy to understand and presented in a manner that allows you to make informed decisions about your consent to the use of your personal data and whether you wish to avail our services.
We reserve the right to amend this privacy policy periodically. In the event of any modifications, we will notify you by updating the date at the top of the policy. Additionally, in certain cases, we may offer additional notice, such as by adding a statement on our website's homepage or sending you a notification.
We encourage you to review the Privacy Policy whenever you access our Services or engage with us in any way. Staying informed about our information practices and the available choices ensures that you are aware of how your data is handled and protected.
Note that you are under no legal obligation to provide us with any personal data, and that your consent is the sole basis for our use of it.
How Do We Collect Personal Data?
We employ the following methods to collect personal data:
Registration and Order Placement: When you register for our services or place an order for our products, we gather the personal data you provide through our forms. Additionally, we collect data related to your usage of our websites and applications.
Interactions with You: we collect personal information during interactions with you, which includes instances when you reach out to us through our support systems, send us emails, or contact us via phone.
Types of Personal Data We Collect
We primarily collect information that pertains to your usage of our services. This includes the following categories:
Demographic Data: Your first and last name, email address, gender, age, and approximate location.
App Usage Data: We collect your affirmations and audios data to provide you with a seamless experience on our InnerGlow App.
Additionally, we retain the contents of all communication exchanged between our clients and ourselves.
How Do We Process Personal Data?
We utilize your personal data for specific purposes, ensuring a seamless experience for you. Our processing activities include:
Data Storage: We use your personal data to enable you to save your data, your affirmations, and other relevant information.
Contact Information: To provide you with access to our application and keep you informed about important notifications, device usage, software updates, and new features, we retain your contact information. Additionally, we may reach out to offer assistance if we believe you might benefit from our support.
Sharing of Information
We may share information about you in the following circumstances, as well as in accordance with this Privacy Policy or as explicitly communicated at the time of data collection.
Service Providers: We may share your information with companies and contractors that provide services on our behalf. These services may include email service providers, payment processors, fraud prevention vendors, and other service providers essential for our operations.
Legal Obligations: If required by any applicable law, legal process, court order, subpoena, or other lawful requests from public authorities to meet national security or law enforcement requirements, we may disclose your information.
Protection of Rights and Safety: If we have reason to believe that your actions are inconsistent with our user agreements or policies, or if we suspect any violation of the law, we may share your information to protect the rights, property, and safety of InnerGlow or others.
Business Transactions: In connection with business-related activities such as mergers, sale of company assets, financing, or acquisition of all or part of our business by another company, we may share your information during negotiations or as part of the transition process.
Who Has Access To Your Personal Data?
Safeguarding your personal data is our utmost priority. We ensure that access to your information is limited and closely monitored. Our employees and contractors are granted access on a need-to-know basis and are bound by strict confidentiality agreements.
For premium users, data is processed and stored by Apple Pay, Google Pay and PayPal enabling us to verify subscription eligibility and provide premium services.
How Do We Secure Personal Information?
We employ industry-grade servers with encryption measures in place to prevent any misuse or unauthorized access. To achieve this, we rely on top-tier cloud services, such as Google Firebase, Heroku and Apple which implement robust security protocols. Our dedicated team of professionals ensures seamless integration and flawless execution of these cloud services for our users. Additionally, we log all access to our servers and, in certain cases, utilize two-factor authentication for enhanced protection.
How Can We Contact You?
Using the contact information you provide, we may contact you occasionally to share promotional offers, updates regarding our services, new features, or information related to any security breach, if it occurs. We may also send push notifications or text messages to keep you informed about specific aspects of your app usage.
You have the option to opt out of any or all notifications through our services, based on your preferences.
How Can You Delete Your Personal Data?
Should you desire to have your personal data deleted, you can do so in the “Setting/ Delete account” section within the app. Doing so will remove all excess data, retaining only the minimum amount required by law.
Cookies
Our website utilizes both first-party and third-party cookies. A cookie is a small file stored in your browser's environment, enabling us to recognize you as a unique user. It does not contain any personal information and can only be accessed by ourselves and our third-party service providers (who provide third-party cookies).
You have the option to opt out of storing cookies on your device, either altogether or specifically for our website, through your browser's settings. However, please be aware that this may impact the functionality and usability of our services.
Contact Information
If you have any inquiries or concerns regarding this Privacy Policy, please feel free to reach out to us at: [email protected]. We are here to address any questions you may have and provide you with the necessary assistance. Your privacy and data protection are of utmost importance to us at InnerGlow.
